There’s a greater emphasis on safety and employee feedback on the new uniforms, which are rolling out Monday to its front-facing workers, including ticket agents and flight attendants. The clothes were developed with the “highest levels of safety, input and choice,” the airline said in a press release.
The carrier chose Lands End to manufacturer of the new uniforms. To ensure these were safe, American doubled the number of employees from 500 to 1,000 to test them for six months and said they were produced with a stricter certification process.
American for the first time is also letting employees choose the fabric they can wear — wool-blend or synthetic. Some employees said the illnesses were caused by the type of fabric they were wearing in the previous iteration and weren’t given a fabric choice.
The new uniforms are the “safest airline uniform in the industry,” said Lori Bassani, the president of the Association of Professional Flight Attendants, which represents American.
“Our union representatives were involved every step of the way to ensure that this uniform reached the highest standards, right down to the thread, buttons, and zippers,” Bassani told CNN Business.