Banks were the problem in 2008. They can help this time

Since then, banks have become much more financially responsible, thanks to a combination of more stringent rules and regulations and smarter business practices.

As a result, financial firms may be the ones to help keep the economy afloat now that it’s tanking a dozen years later due to the Covid-19 pandemic.

Loans to small businesses in particular will be key, and experts say banks will need to augment the efforts that Washington has already put into place through the Small Business Administration’s new Paycheck Protection Program.
“Unlike 2008, banks are not part of the problem. And they will be a big part of the solution,” said Dan Genter, CEO of Genter Capital Management, an investment firm that owns shares of JPMorgan Chase (JPM), Citigroup (C) and Truist (TFC) — the new bank formed from the merger of BB&T and SunTrust.

Banks need to act quickly to prop up small business

“The SBA can’t handle all the loan volume that will be needed. The only way to meet the demand is for the banks to lend more,” Genter added.

Several large banks have already started.

(GS)Goldman Sach (GS)s unveiled a $300 million aid package Thursday, which includes $250 million in emergency loans for small businesses.

Citigroup CEO Michael Corbat said in a CNBC interview Wednesday its small business bankers are fielding questions around the clock, including weekends, from merchant customers. And Citi is doing most of this digitally so small business owners need not leave their homes.

“We don’t want to have people having to come out, so we’re making sure that we’ve got the digital interface set up so that people can apply online,” Corbat said. “We can turn this money and get it into small business hands as quickly as we can.

One block in America. Six businesses on the brink of disaster

CNN Business reached out to several other large banks to find out what they are doing to help.

Truist told CNN Business that it has a $2 million commitment set aside to support small businesses affected by the pandemic.

“For our small business clients, we’re here to help. We’re offering numerous relief options, including deferred loan payments and fee waivers to help support short-term operating capital needs, as well as a special loan program without bank fees or closing costs,” a Truist spokesman said.

Flexibility is key for banks working with small businesses

TD Bank (TD) said it is doing what it can for its small business customers, too. A spokeswoman said that it is offering refunds of monthly maintenance and overdraft fees, waiving several monthly service fees and providing “flexibility” on paying back existing loans due to any hardship as a result of the coronavirus.

It also plans to make Paycheck Protection Program loans as well.

“TD Bank is committed to helping our business customers during this trying time,” the spokeswoman said, adding that it will “provide loans for businesses to cover payroll, employee benefits, mortgage interest, utilities, rent and interest on other debts.

PNC (PNC) said that it is working with small business customers that are struggling and will offer some “the ability to postpone payments for a period of time” and “a range of modification options with no late fee.” It also plans to take part in the SBA’s PPP.
A spokesman for US Bancorp (USB) said the company is reducing the rate on certain short-term small business loans by as much as 2%, waiving fees on businesses receiving digital payments via Zelle and cutting rates on lines of credit.

“We recognize many small business owners have been hard hit by COVID-19,” the US Bancorp spokesman said.

Small business owners like me need more than the government is giving us
And a Wells Fargo (WFC) spokesman told CNN Business that “we are committed to supporting our small business customers in a variety of ways, including payment relief for up to 90 days, fee waivers, payment deferrals, increases to lines of credit…and other expanded assistance for deposits.”

Wells Fargo will make loans through the SBA PPP as well.

“Our customers are experiencing challenges during the COVID-19 crisis and we want to help during these unprecedented times,” the Wells Fargo spokesman said.

More help is needed — now

But some think banks and other financial firms must do even more to help keep small businesses afloat.

“Financials can provide loans but they may need more to do than that. The situation is dire and severe,” said Guy Goldstein, CEO of Next Insurance, an online broker that caters to small businesses.

Next Insurance did a survey of 1,000 small businesses two weeks ago and found that only 34% of them felt they were prepared for the current crisis while 41% have already begun to cut expenses.

That’s one reason why Goldstein said his firm has cut monthly premiums for small business customers and is giving back some money to companies who already paid for annual coverage.

“The impact from the coronavirus will have a lasting effect on the small business economy,” said NFIB chief economist Bill Dunkelberg in a report Thursday.

“The small business labor situation has been altered. The severity and duration of the coronavirus outbreak and the mobility of regulations imposed will determine owners’ ability to remain operational,” he added.

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